Legal
Privacy Policy
Effective October 12, 2026
FieldWorthy is field-inspection software operated by Nalgent, LLC. This policy explains what the mobile app and web application collect, why, and who it goes to. We have tried to make it specific rather than generic — where we say we don't collect something, we mean it.
Who controls your information
FieldWorthy is sold to organizations, not individuals. If you are using the app because your employer or a company you work with deployed it, that organization decides what information is collected through it — they build the forms, assign the jobs, and control who sees the results. We process that content on their behalf and under their instructions.
This means requests about inspection content — corrections, deletion, access — are usually best directed to that organization first. We hold the account information used to sign you in, and you can always contact us directly at the address below.
What we collect
Account information
Your email address, full name, and optionally a phone number, all provided by your organization's administrator when your account is created. Passwords are stored only as a hash (Argon2) — we cannot read your password.
Certifications and licenses
If your organization tracks the credentials its work requires, its administrators record yours: the credential, its number, when it was issued and expires, whether it has been verified, and any document uploaded as evidence. The app reads these to tell you before you start work that needs a credential you don't hold.
Work you record in the app
Whatever the forms your organization builds ask for: text, numbers, dates, selections, photographs you take or choose, and signatures you draw. This content belongs to your organization. Photos are resized on your device before upload. Resizing keeps the location data a photo already carries: a photo you choose from your library, or one taken by a camera app that records location, is uploaded with the coordinates it was taken at, and your organization can see them.
Contacts you add to a site
Where your organization's workflow lets you add a new site from a job, you can record a contact person for it: their name, and an email address or a phone number. The contact is stored with the site and kept for as long as your organization keeps the site. Your organization's administrators see it, and a site's main contact is shown in the app to every field user in your organization. The app takes these details only from what you type; it never reads your device's address book.
People who sign or fill a step on your device
Some workflows have you hand the device to someone else, such as a customer or homeowner, to sign or fill in a step. Before they start, the app asks for their name, and optionally an email address and a phone number. These are stored with the submission, along with the time they were recorded. Your organization's administrators and reviewers see them, and the name appears on PDF reports of that work.
People your organization sends a form link to
Your organization can email a link to someone outside it, such as a customer, so they can fill in a step in a web browser. To send it, an administrator enters that person's name, email address, and optionally a phone number. These are stored with the link and the work it belongs to.
Location, when a workflow records it
Your organization decides, workflow by workflow, whether FieldWorthy records where work was done. When it does, the app reads your device's location at two moments: when you open a form step to fill it, and when you complete it. Tapping a check-in step takes one reading at that moment. Workflows with location recording turned off never ask your device for a location, and forms filled in a web browser — such as a link emailed to a customer — never request it either.
Each reading holds the coordinates, how accurate the device said they were, whether you allowed precise or only approximate location, when the reading was taken, whether the device reported it as coming from a mock-location app, and whether the device had a network connection at the time. Location is read only while the app is open and you are filling a form or checking in — never in the background, never between jobs, and never as a trail of where you have been.
A reading is stored with the submission or check-in it belongs to, and kept and deleted with it. Your organization's administrators see it alongside the work, it appears in PDF reports generated from that work, and it is included in the data your organization sends to other systems it connects to FieldWorthy.
The app asks for location "while using the app" only, the first time you open a form that records it. If you allow only approximate location, readings are recorded and marked as approximate. If you decline, turn off location services, or the device can't get a fix, you can still fill and submit every form: the submission records why no location is attached — for example, "permission denied" — rather than leaving it blank, and your organization's administrators can see that reason.
Device and technical information
When you enable notifications, we store an Apple-issued push token for your device, along with the app version and language setting, so we can tell you when a job is assigned or a submission is reviewed. Each submission and check-in also records your device's operating system and its version. Our servers also record IP addresses and request logs, which is ordinary operational logging used to keep the service running and secure.
What we do not collect
- No background location or movement tracking. The app never reads your location while it is in the background and never records where you go. Apart from the readings described above, taken while you work, the only location FieldWorthy receives is what a photo you attach already carries.
- No tracking or advertising. There are no analytics SDKs, no advertising networks, and no third-party trackers in the app. We do not track you across other companies' apps or websites, and we do not build advertising profiles.
- No selling of personal information. We do not sell your information, and we do not share it for cross-context behavioral advertising.
- No address book, microphone, or health data. The app asks only for camera, photo library, location, and notification access, and only at the point you use those features.
Why we use it
To operate the service: authenticating you, showing you your assigned work, syncing your submissions, recording where work was done when your organization's workflow asks for it, delivering notifications, generating reports for your organization, and keeping the system secure and functioning. We do not use your information for any unrelated purpose.
Who we share it with
Your organization sees the work you record — that is the point of the product. Beyond that, we use a small number of service providers to run FieldWorthy, and they may process information only as needed to provide their service to us:
- DigitalOcean — application hosting, database, and file storage.
- Apple — delivery of push notifications to iOS devices.
- Resend or Postmark — delivery of transactional email.
Your organization can also connect its own systems to FieldWorthy. When it does, what it records here is sent to those systems as it happens: submissions, with your device's operating system and their location readings; job updates; sites and their contacts; the people it sends a form link to; and credential records, including the holder's name and email address. What happens to it there is governed by your organization's own policies.
We may also disclose information where we are legally required to, or to protect the rights and safety of our users and the service.
How long we keep it
Account information, credential records, sites and their contacts, and inspection records are kept for as long as your organization's account is active, and are deleted or returned according to our agreement with them when it ends. Some data expires automatically:
- Notification device tokens are deleted after 30 days without use.
- Notification delivery records are deleted after 30 days.
- One-time access links are deleted 24 hours after they expire.
- Uploaded files not attached to a submission are cleaned up hourly.
Security
All traffic between the app and our servers uses HTTPS. Passwords are hashed and never stored in readable form. Each organization's data is isolated from every other organization's at the database and file-storage layers. Access to production systems is limited to personnel who need it.
Your choices
You can decline or later revoke notification permission in your device settings; the app continues to work without it. Location can be declined, limited to approximate, or revoked the same way, and every form remains completable without it. Camera and photo access can be revoked too, though forms requiring a photo will not be completable without it. To access, correct, or delete your information, contact your organization's administrator or us at the address below.
If you don't use FieldWorthy but your details were recorded in it, as a site contact, as someone sent a form link, or because you signed on someone else's device, contact the organization that recorded them, or us at the address below, to access, correct, or delete them.
Accounts
FieldWorthy accounts are created by your organization's administrator — there is no public sign-up. Ask your administrator to deactivate or delete your account, or contact us and we will coordinate with them.
Children
FieldWorthy is workplace software and is not directed to children. We do not knowingly collect information from anyone under 16.
Changes to this policy
If we change this policy we will update the effective date above, and for material changes we will notify the organizations using FieldWorthy.
Contact
Questions about this policy or your information: hello@getfieldworthy.com
Nalgent, LLC